Newsletter

Automation Outcomes,
Not Just Automation Rates​

How to judge an automation program’s success through overall business impact
Gartner Newsletter

How to best determine your return on investment for automation?

WorkFusion advises a focus on overall business impact: The goal is not merely more automation but achieving true value from implementations.

In this Gartner Newsletter issue from WorkFusion, we share two reports that focus on automation outcomes:

  • Our white paper, "The False Focus on STP," explains the need to contextualize and understand the limits of a common success metric, straight-through processing (STP).
  • The report from Gartner®️, "How CIOs Can Choose the Right Metrics to Quantify the Benefits of Financial Services Automation Investments" provides a comprehensive view of metrics that can help you assess automation’s alignment with business priorities.

Together in one newsletter, this is targeted and actionable information, designed for the C-suite.

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Gartner, “How CIOs Can Choose the Right Metrics to Quantify the Benefits of Financial Services Automation Investments,” Nicole Sturgill and Laurie Shotton, 4 March 2021.

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