As interest in robotic process automation (RPA) increases year over year, so does its reputation as a cost-saving solution to challenges faced by the banking industry. RPA is being used to earn quick wins which, while moderately impactful, don’t generate the level of savings that executives might expect.
In this Gartner report, analysts present a simple truth: RPA can offer much more value and ROI through a strategic automation approach. But many bank CIOs are unable to make those strategic decisions, due to a lack of use cases that illustrate the true power of RPA outside its most-common applications.
Per our understanding , to illustrate, Gartner presents real-world use cases for the banking industry, at 3 levels:
- Standard RPA applications that address obvious problems and challenges
- Value-added solutions that go beyond typical use efficiencies to overhaul entire processes
- Evolutionary approaches that partner RPA with other technologies on the road toward intelligent process automation (IPA)
Learn more about unlocking the real power of automation by reading a complimentary licensed copy of the report.
Gartner, Real-World Use Cases Are Key to Successful RPA Implementations in Banking, Nicole Sturgill, Laurie Shotton, 20 September 2018
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