AI is driving the efficiency of robotic process automation to new levels. With AI–enabled automation software solutions, you now can not only solve nagging RPA issues but, more importantly, drive RPA value beyond mere cost savings.
In a recent report, Forrester analysts highlight text analytics as especially promising for cost and revenue benefits.
In our view, impressive results for AI–enabled automation for text analytics use cases include:
- Invoice processing: A large North American tire company automated 79% of 300 invoice types, processing them with 88% accuracy, using WorkFusion Intelligent Automation Cloud (Smart Process Automation) platform integrated with another text analytics platform.
- Customer onboarding: A regional US bank deployed a platform to automate identifying and classifying mortgage documents for customer on-boarding. It has achieved 85% accuracy in classification and data extraction, compared with 20% to 30% for manual processes.
Learn more about AI-powered process automation: Download your complimentary copy of this report now!