NEW YORK, May 23, 2016 /PRNewswire/ — WorkFusion, leading provider of Smart Process Automation (SPA) software, today announced its recognition by Gartner in the firm’s May 12, 2016 report entitled, “Cool Vendors in Smart Machines, 2016.” Gartner analysts included WorkFusion among other leading smart machine technologies that “can do (at scale) what, five years ago, either required expensive human labor or could not be done at all.”
“Enterprise customers often have high-volume and labor-intensive processes (such as accounts payable, invoice processing, claims processing, settlements, reference data, and portions of the know your customer (KYC) process) that cannot be handled by routine business rules management or a business process management suite (BPMS),” highlights the Gartner report. “WorkFusion is cool because it leverages machine learning, cognitive automation and crowdsourcing with a unique approach.”
“Banks, financial services, insurance companies as well as global enterprises in other data-intensive industries are using cognitive automation to solve operational problems,” said Alex Lyashok, COO of WorkFusion. “Gartner’s report highlights the opportunity to use smart machines to transform existing business processes. Our product helps operations teams apply smart automation in an easy, non-disruptive way. Not only does WorkFusion help deliver as much as a 60% reduction in common back-office processes, but customers are also able to improve customer experience by reducing cycle times and improving the quality of customer interactions.”
WorkFusion is the leading smart process automation solution for enterprise operations. Global businesses in data-intensive industries use WorkFusion to automate high-volume business processes through a combination of workforce orchestration, robotics, and machine learning powered cognitive automation. These capabilities enable customers to improve customer service, increase operational agility, and reduce costs. WorkFusion is headquartered in New York City with offices in London and Eastern Europe.
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