Digitizing Africa’s Largest Bank with RPA and Cognitive Automation
In this 4-minute case study video, you’ll learn how Standard Bank South Africa used WorkFusion’s robotic process automation (RPA) capability to reduce customer onboarding time from 20 days to 5 minutes.
The video, filmed on location in Johannesburg and in New York City, features Standard Bank operations and IT leaders explaining the key capabilities a global financial institution needs to deliver and scale enterprise-wide automation:
Optical character recognition (OCR)
Machine learning exceptions handling
Native cognitive automation
Process-centric software subscription model (vs. per bot licensing)
You’ll hear Head of Business Performance Improvement Ian Weir, Head of RPA John Gaydon, and RPA Architect Niek Claassen speak candidly about common banking operations challenges, how the African continent’s largest bank is leveraging WorkFusion to solve them, and why Standard Bank chose WorkFusion’s software over every other RPA product on the market.
Questions about their selection process, deployment, or ROI? Feel free to contact us.
“In 3 months, we were able to reduce the account opening time from 20 days to 5 minutes.”
Ian Weir, Head of Business Performance Improvement
Join us at Ascend Intelligent Automation Summit to hear Ian Weir speak about his and his team’s journey to automate customer service through Chatbots and back office operations through Smart Process Automation.
Ascend is a two-day RPA and Cognitive Automation conference filled with master classes, workshops, and executive panels for operations and IT leaders from enterprise businesses. Attendees will learn how to reduce cost and improve service delivery through intelligent automation.
Geoffrey Moore, author of Zone to Win and Crossing the Chasm, will keynote the conference. As an author, speaker, and advisor, Moore’s work has focused on the market dynamics surrounding disruptive innovations.