The concept of “digital workers” has been around for years, promising always-on, 24/7/365, availability at perfect, consistent accuracy without fatigue.
Others in the industry define “digital workers” as software robots or “bots” that you build on a platform to perform certain tasks or processes.
At WorkFusion, we look at digital workers a bit differently. Our pre-built AI Digital Workers are process automation personified. They are fully digital members of your team who work alongside their real-world colleagues to reduce manual work, enhance quality, increase speed, save money, support regulatory compliance, and expand the overall capacity of your team.
They take care of the often mind-numbing and repetitive activities such as data collection, document handling, and false-positive clearing – freeing-up their colleagues to work on more strategic and fulfilling projects. And they expedite previously slow and ineffective work that helps to improve customer service.
Only from WorkFusion
Trained with data (securely) from multiple organizations and taught by subject matter experts in the tasks they automate.
Able to learn and improve over time, and collegial, successfully passing escalations to people on the team (human in the loop).
Leverage a full set of digital capabilities, including machine learning, IDP, and RPA to automate end-to-end operational processes.
Applicable across the line of business.
Let’s face it. There is too much work and not enough workers. Teams today are stretched by doing more with less, but at what cost?
Repetitive manual and mundane tasks can get tiresome for even the most dedicated and enthusiastic employee. Plus, these tasks are often error-prone. By offloading these tedious yet important jobs to AI Digital Workers the team is able to focus on more strategic, fulfilling and investigative work – increasing employee job satisfaction.