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Digital Workers
What are Digital Workers?
Our highly skilled and experienced AI-enabled Digital Workforce enables your organization to be more productive, with a better employee experience and improved customer satisfaction.
Meet the Digital Workforce
Evelyn
Sanctions and Adverse Media Screening Analyst
Kendrick
Customer Identity Program Analyst
Darryl
Customer Due Diligence Program Analyst
Tara
Transaction Screening Analyst
Ilana
Insurance Underwriter
Casey
Customer Service Coordinator
Custom
Any role you need
See all Digital Workers
Platform
Offerings
WorkFusion Enterprise
Manage your Digital Workforce and enable your team to collaborate with digital peers through one Intelligent Automation platform.
WorkFusion Network
Access industry benchmarks, innovations and automation know-how in one centralized learning nexus continually enriched by the WorkFusion community.
Capabilities
Intelligent Document Processing
Automate large volumes and varieties of documents with industry-leading intelligent document processing (IDP) solutions.
Deployment Options
Choose the right Digital Workforce model and marshal the power of Intelligent Automation for your business.
Watch on demand
Customers
Success Stories
LPL Financial
generates $1M+ in manual effort cost savings
Scotiabank
achieves 95% reduction in false positives
Carter Bank & Trust
saves $3M annually through AML automation
More customer stories
Deutsche Bank
saves tens of thousands hours annually for high-value work
Standard Bank
automates 1 million transactions monthly
TransUnion
makes people’s careers more fulfilling with IA
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Digital Worker Videos
Explainer videos and demos of Digital Workers
Events
Check out these forthcoming industry-related events.
Webinars
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Design Your Data Center: WorkFusion’s Managed Services Offering
WATCH
Stop Hiring and Start Automating
WATCH
Unintended Consequences of Increased Sanctions on the Workforce
WATCH
How Automation Helps Solve the Global Worker Crisis
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White Papers
Learn more about Digital Workforce and Intelligent Automation from our leading experts.
Why Digital Banks Need to Add Automated Financial Crime Compliance Into New Product Offerings
Explore this ebook to learn how digital banks can automate financial crime compliance and bring new products to market without running afoul of governmental regulations.
Read
now
CIO’s Guide to Hyperautomation and the Digital Workforce
Download this ebook to learn how forward-thinking CIOs can help their organization navigate a tight labor market and other macroeconomic conditions by “hiring” AI-enabled Digital Workers.
Download
now
5 Key Success Factors for the Digital Workforce in Banking, Financial Services, Insurance and Beyond
In its 2022 PeerPaper™ Report, enterprise review platform PeerSpot explains how WorkFusion customers are using their digital workforce, as well as the five key success factors these users have identified in detailed reviews.
Download
now
Navigating the Great Resignation with Digital Workers
Learn about the human capital issues facing banking, financial services, and insurance (BFSI) organizations, and how AI and automation can prevent disruptions to your business — now and into the future.
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now
Fighting FinCrime — and Further
Expand your adverse media monitoring beyond fincrime into ESG (environmental, social, and governance), including supply chain sustainability and human rights due diligence.
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now
Infographic: The Promise of Digital Workers
Download our infographic offering insights from a survey conducted with ESG about the Great Resignation, including how Digital Workers can solve problems plaguing BFSI organizations.
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infographic
Infographic: Why Your Automation Approach Hasn’t Bridged the Talent Crisis
Download our infographic offering insights from the survey we conducted with ESG on the Great Resignation, including how to avoid common pitfalls in automation.
Download
infographic
Insurance Leader’s Guide to the Digital Workforce
The booklet shows how insurance professionals can benefit from collaborating with Digital Workers, especially in underwriting for commercial lines of business.
Download
booklet
Infographic: The Toll of the Great Resignation
Download our infographic about the challenges, costs, and consequences of today’s talent crisis according to the survey “Navigating the Great Resignation in Banking and Financial Services” by WorkFusion and ESG.
Download
infographic
pKYC: Avert the Alerts Avalanche
You understand the benefits of perpetual KYC (pKYC) but need insights on the power of Digital Workers.
Download your
copy
Digital Times Call for a Digital Workforce
Learn how an AI-driven Digital Workforce enables you to apply the most impactful technology for optimized outcomes.
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copy
Digital Workers in Action for Banking and Financial Services
In our new collection of case studies, read real-world stories of actual benefits reaped by WorkFusion customers using Digital Workers.
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copy
For Neo-banks, Digitizing Compliance Key to Driving Profitability
This white paper explains why neo-banks must automate their compliance programs in order to thrive as they disrupt.
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copy
The False Focus on STP
Targeting business outcomes, instead of being distracted by other indicators, creates a clearer vision for automation success.
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copy
Aim for Success with Intelligent Automation
Real-world information for operations and technology leaders within insurance about how commercial underwriting operations can benefit from AI-powered Intelligent Automation programs.
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now
The Hidden Costs and Risks of Poor Employee Experience (EX) in AML and KYC Operations
Dive deep into why employees executing mundane work not only creates inefficient processes, but generates costs and risks.
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now
Beyond the Digital Façade
Learn why customer-facing technologies — such as web and mobile apps — are no longer considered innovative, but are in fact creating a gap that is negatively impacting the customer experience.
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copy
Financial Services Roadmap: Know Your Customer
Download this six-part e-book to gain keen insights on how to tackle a more robust sanctions compliance program while potentially reducing costs.
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copy
Intelligent Automation Delivering the Future of AML
This white paper, co-authored by WorkFusion and Accenture Applied Intelligence, discusses common business challenges, offers insights based on data and customer experiences, and shares practical guidance on how to design your own automation approach to these issues.
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copy
Intelligent Automation: A Beacon of Certainty in a World of Uncertainty
No matter the degree or horizon of uncertainty, Intelligent Automation can help manage it — by reducing cost, simplifying customer-facing and internal processes, and future-proofing against unforeseen challenges.
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copy
Beyond Limits: Scaling Intelligent Automation
In this white paper, you will get a practical guide to maximizing the value of your automation investment and achieving the...
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copy
A New Urgency: Cognitive Automation
With growing costs, competition from new rivals, and an uncertain horizon, financial institutions cannot afford cumbersome and...
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copy
COE 2.0: Dawn of the Intelligent Automation Center of Excellence
An Intelligent Automation Center of Excellence can propel enterprises into high-value, sustainable automation programs by...
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copy
Intelligent Automation and the “New Normal” in Economic Sanctions Compliance
Intelligent Automation is changing what is normal, possible, and expected in economic sanctions compliance. Receive an in-depth view...
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copy
Explore more insights from WorkFusion
Analyst Reports
Read the latest WorkFusion thought leadership pieces and learn how to bust your business with Intelligent automation
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more
Webinars
Explore our on-demand webinars from industry leaders, analysts, WorkFusion experts and customers.
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Customer stories
Check how companies like yours succeed with Intelligent Automation solutions
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Ready to put our Digital Workers to work for you?
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