The bank has brought down account opening time to 5 minutes, freeing up employees from mundane work so they can focus on delivering a superior customer experience.
Automated processes:
Results:
In this report, Everest Group examines the concept of Accelerated Intelligent Automation and provides a detailed case study with the real experiences of Standard Bank.
Intelligent Automation is changing the nature of financial services. Deploying WorkFusion has been transformational to the bank.
Michael Daniels, Head of Operational Excellence and Automation
In this report, Everest Group examines the concept of Accelerated Intelligent Automation and provides a detailed case study with the real experiences of Standard Bank.
During this global crisis, multiple factors are impacting many critical banking processes, including Customer Onboarding. In this report, co-authored by Zinnov and WorkFusion, we consider how banks are re-evaluating their operations — with an eye toward the future.
During this global crisis, multiple factors are impacting many critical banking processes, including Customer Onboarding. In this report, co-authored by Zinnov and WorkFusion, we consider how banks are re-evaluating their operations — with an eye toward the future.
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