Meet Kendrick, Your AI Customer Identity Program Analyst

Kendrick protects your organization’s reputation by verifying the identities of your customers

Meet Kendrick, Your Customer Identity Program Analyst

Kendrick protects your organization’s reputation by verifying the identities of your customers

Team up with Kendrick to achieve extraordinary results

90%

reduction in ID verification processing time

90%+

of cases handled independently

From passports to utility bills, Kendrick only needs one glance to handle verification

Skills

Capturing and indexing valid ID documents including passports, driver’s licenses, other national IDs
Capturing ID number
Capturing information from ID documents

Technology

Forms of documents:

Traits

Collaborative team player
Cautious and methodical investigator
Low tolerance for errors

Synergize your organizational knowledge with industry best practices

Even though Kendrick is a top industry expert, he keeps learning on the job — whether from encounters with new documents or from interactions with your team.

Kendrick loves documents and data. The more materials he goes through, the higher the precision of his machine learning models. Kendrick escalates those cases he is not sure about to his team members through the “Human in the Loop” capability. Then, the next time he sees a similar case, he’ll know exactly what to do!

What makes Kendrick truly one of a kind is his access to the WorkFusion Network, a centralized nexus on industry knowledge and automation know-how.

The Kendrick in your organization collaborates with the entire multiverse of all Kendricks across the WorkFusion Network. Although he keeps all specific data private, thanks to a unique fusion-learning approach, he enriches his ML models by constantly looking at documents and processes within the industry as a whole.

See Kendrick streamline the identity verification process

Watch WorkFusion experts demonstrate how Kendrick:

helps make sure banking customers are who they say they are for onboarding and Know Your Customer (KYC) refreshes
performs QA reviews of customer identity docs and records