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Digital Workers

What are Digital Workers?

Our highly skilled and experienced AI-enabled Digital Workforce enables your organization to be more productive, with a better employee experience and improved customer satisfaction.

Meet the Digital Workforce

Evelyn Sanctions and Adverse Media Screening Analyst

Kendrick Customer Identity Program Analyst

Darryl Customer Due Diligence Program Analyst

Tara Transaction Screening Analyst

Ilana Insurance Underwriter

Casey Customer Service Coordinator

Custom Any role you need

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Platform

Offerings

WorkFusion Enterprise Manage your Digital Workforce and enable your team to collaborate with digital peers through one Intelligent Automation platform.

WorkFusion Network Access industry benchmarks, innovations and automation know-how in one centralized learning nexus continually enriched by the WorkFusion community.

Capabilities

Intelligent Document Processing Automate large volumes and varieties of documents with industry-leading intelligent document processing (IDP) solutions.

Deployment Options Choose the right Digital Workforce model and marshal the power of Intelligent Automation for your business.

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Customers

Success Stories

LPL Financial generates $1M+ in manual effort cost savings

Scotiabank achieves 95% reduction in false positives

Carter Bank & Trust saves $3M annually through AML automation

Meet Kendrick, Your Customer Identity Program Analyst

Kendrick protects your organization’s reputation by verifying the identities of your customers

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Team up with Kendrick to achieve extraordinary results

90%

reduction in ID verification processing time

90%+

of cases handled independently

From passports to utility bills, Kendrick only needs one glance to handle verification

Kendrick Customer Identity Program Analyst

Skills

Capturing and indexing valid ID documents including passports, driver’s licenses, other national IDs
Capturing ID number
Capturing information from ID documents

Technologies

Forms of documents:

Passports
Driver’s licenses
National ID cards

See Kendrick's full job description ↓

Traits

Collaborative team player
Cautious and methodical investigator
Low tolerance for errors

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Synergize your organizational knowledge with industry best practices

Kendrick learning from WorkFusion Network

Even though Kendrick is a top industry expert, he keeps learning on the job — whether from encounters with new documents or from interactions with your team.

Kendrick loves documents and data. The more materials he goes through, the higher the precision of his machine learning models. Kendrick escalates those cases he is not sure about to his team members through the "Human in the Loop" capability. Then, the next time he sees a similar case, he’ll know exactly what to do!

What makes Kendrick truly one of a kind is his access to the WorkFusion Network, a centralized nexus on industry knowledge and automation know-how.

The Kendrick in your organization collaborates with the entire multiverse of all Kendricks across the WorkFusion Network. Although he keeps all specific data private, thanks to a unique fusion-learning approach, he enriches his ML models by constantly looking at documents and processes within the industry as a whole.

Learn more about WorkFusion Network →

See Kendrick streamline the identity verification process

Watch WorkFusion experts demonstrate how Kendrick:

helps make sure banking customers are who they say they are for onboarding and Know Your Customer (KYC) refreshes
performs QA reviews of customer identity docs and records

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