Kendrick video preview

Meet Kendrick, Your Customer Identity Program Analyst

Kendrick protects your organization’s reputation by verifying the identities of your customers
Request demo

Team up with Kendrick to achieve extraordinary results

90%
reduction in ID verification processing time
90%+
of cases handled independently

From passports to utility bills, Kendrick only needs one glance to handle verification

Kendrick Customer Identity Program Analyst

Skills

  • Capturing and indexing valid ID documents including passports, driver’s licenses, other national IDs
  • Capturing ID number
  • Capturing information from ID documents

Technologies

jack henry
pega
fenergo

Forms of documents:

  • Passports
  • Driver’s licenses
  • National ID cards
  • Birth certificates
  • and many more

Traits

  • Collaborative team player
  • Cautious and methodical investigator
  • Low tolerance for errors

Synergize your organizational knowledge with industry best practices

Kendrick learning from WorkFusion Network

Even though Kendrick is a top industry expert, he keeps learning on the job — whether from encounters with new documents or from interactions with your team.

Kendrick loves documents and data. The more materials he goes through, the higher the precision of his machine learning models. Kendrick escalates those cases he is not sure about to his team members through the "Human in the Loop" capability. Then, the next time he sees a similar case, he’ll know exactly what to do!

Kendrick learning from WorkFusion Network

What makes Kendrick truly one of a kind is his access to the WorkFusion Network, a centralized nexus on industry knowledge and automation know-how.

The Kendrick in your organization collaborates with the entire multiverse of all Kendricks across the WorkFusion Network. Although he keeps all specific data private, thanks to a unique fusion-learning approach, he enriches his ML models by constantly looking at documents and processes within the industry as a whole.

Kendrick digital worker
Kendrick digital worker

See Kendrick streamline proof of identity process

Watch WorkFusion experts demonstrate how Kendrick:

  • helps make sure banking customers are who they say they are for onboarding and Know Your Customer (KYC) refreshes
  • performs QA reviews of customer identity docs and records

Watch demo

Interested in hiring Kendrick?

It’s easy! Our automation experts will show you everything you need to know.

Connect with us
Hire Kendrick

Interested in hiring Kendrick?

It’s easy! Our automation experts will show you everything you need to know.

Connect with us

Meet other digital workers

Our digital workers are designed to take the heavy load off your team's shoulders, so they can focus on more rewarding tasks

Ilana, Insurance Underwriter

Improves the profitability of your book of business while reducing manual work for your underwriters’ team by 70%
Evelyn, Sanctions and Adverse Media Screening Analyst
Delivers 200% more coverage in adverse media monitoring, name and sanctions screening
Tara, Transaction Screening Analyst
Delivers a 90% reduction in transaction processing time, keeping your transactions risk-free
Casey, Customer Service Coordinator
Creates a better, faster customer service in your company by reducing inquiries handling time by 75%
Darryl, Customer Due Diligence Program Analyst
Brings unmatched due diligence expertise along with a 73% reduction in ownership verification processing time
Ready to put our Digital Workers to work for you?
Let’s talk