emails triaged within 15 minutes
proven capacity for emails per month
average inquiry handling time
Even though Casey is a top customer service expert, this Worker keeps learning on the job — whether from encounters with new documents or from interactions with your team.
Casey loves documents and data. More materials encountered leads to to higher precision of ML models. Casey escalates any uncertain cases to fellow team members through the “Human in the Loop” capability. Then, the next time a similar case comes up, the decision will be clear!
What makes Casey truly unique is access to the WorkFusion Network, a centralized nexus on industry knowledge and automation know-how.
The Casey in your organization collaborates with the entire multiverse of all Caseys across the WorkFusion Network. While all specific data is kept private, thanks to a unique fusion-learning approach, ML models are continuously enriched by constantly looking at documents and processes within the industry as a whole.
It’s easy! Our automation experts will show you everything you need to know.
Our digital workers are designed to take the heavy load off your team’s shoulders, so they can focus on more rewarding tasks