







Meet Casey, Your Customer Service Coordinator
Team up with Casey to achieve extraordinary results
proven capacity for emails per month
average inquiry handling time
No matter the industry, Casey handles customer inquiries with speed and ease


Skills
- Email inquiries assistance
- Web and mobile portal support
- Can handle numerous inboxes simultaneously
Technologies

- web portal APIs
Other aptitudes
- Quick understanding and classification of PDF documents
- Classification of languages
Traits
- Continuous learner
- Customer-centric mindset
- Fast reader
- Team player
Synergize your organizational knowledge with industry best practices

Even though Casey is a top customer service expert, this Worker keeps learning on the job — whether from encounters with new documents or from interactions with your team.
Casey loves documents and data. More materials encountered leads to to higher precision of ML models. Casey escalates any uncertain cases to fellow team members through the "Human in the Loop" capability. Then, the next time a similar case comes up, the decision will be clear!

What makes Casey truly unique is access to the WorkFusion Network, a centralized nexus on industry knowledge and automation know-how.
The Casey in your organization collaborates with the entire multiverse of all Caseys across the WorkFusion Network. While all specific data is kept private, thanks to a unique fusion-learning approach, ML models are continuously enriched by constantly looking at documents and processes within the industry as a whole.


See Casey handle email triage
Watch a demonstration of Casey in action by our WorkFusion experts:
- see how Casey handles the KYC refresh process and works with email inboxes and KYC systems
- learn how Casey can help bring immediate value to your customer communications.
Interested in hiring Casey?
It’s easy! Our automation experts will show you everything you need to know.

Interested in hiring Casey?
It’s easy! Our automation experts will show you everything you need to know.
Meet other digital workers
Our digital workers are designed to take the heavy load off your team's shoulders, so they can focus on more rewarding tasks