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Digital Workers

What are Digital Workers?

Our highly skilled and experienced AI-enabled Digital Workforce enables your organization to be more productive, with a better employee experience and improved customer satisfaction.

Meet the Digital Workforce

Evelyn Sanctions and Adverse Media Screening Analyst

Kendrick Customer Identity Program Analyst

Darryl Customer Due Diligence Program Analyst

Tara Transaction Screening Analyst

Ilana Insurance Underwriter

Casey Customer Service Coordinator

Custom Any role you need

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Platform

Offerings

WorkFusion Enterprise Manage your Digital Workforce and enable your team to collaborate with digital peers through one Intelligent Automation platform.

WorkFusion Network Access industry benchmarks, innovations and automation know-how in one centralized learning nexus continually enriched by the WorkFusion community.

Capabilities

Intelligent Document Processing Automate large volumes and varieties of documents with industry-leading intelligent document processing (IDP) solutions.

Deployment Options Choose the right Digital Workforce model and marshal the power of Intelligent Automation for your business.

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Customers

Success Stories

LPL Financial generates $1M+ in manual effort cost savings

Scotiabank achieves 95% reduction in false positives

Carter Bank & Trust saves $3M annually through AML automation

Meet Ilana, Your Insurance Underwriter

Ilana is your ace in the hole to retain and improve the profitability of your book of business

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Team up with Ilana to achieve extraordinary results

70%

reduction of manual work for the underwriters’ team

40%

of incoming submissions processed straight-through, no need for supervision

faster turnaround time

Ilana learned best practices from other leading insurance firms, and is now ready to share her knowledge with you

Skills

Reviewing new inquiries
Qualifying accounts according to company guidelines
Managing quotes and rating systems

Technologies

Sample supported forms:

Statement of Values (SOV)
ACORD 125 Commercial Application
ACORD 140 Property Selection
ACORD 126 General Liability
ACORD 131 Umbrella
Loss Run Reports

See Ilana's full job description ↓

Traits:

Prudent judgment
Reliable and secure
Confident decision-making
Trusted authority

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Synergize your organizational knowledge with industry best practices

Even though Ilana is a top industry expert, she keeps learning on the job — whether from encounters with new documents or from interactions with your team.

Ilana loves documents and data. The more materials she goes through, the higher the precision of her machine learning models. Ilana escalates those cases she is not sure about to her team members through the "Human in the Loop" capability. Then, the next time she sees a similar case, she’ll know exactly what to do!

What makes Ilana truly one of a kind is her access to the WorkFusion Network, a centralized nexus of industry knowledge and automation know-how.

The Ilana in your organization collaborates with the entire multiverse of all Ilanas across the WorkFusion Network. Although she keeps all specific data private, thanks to a unique fusion-learning approach, she enriches her ML models by constantly looking at documents and processes within the industry as a whole.

Learn more about WorkFusion Network →

See Ilana streamline new business application submission processing

Watch WorkFusion experts Rajesh Datta and Kyle Hoback demonstrate Ilana's expertise and skills in commercial insurance, specifically general liability, property, and umbrella new business submissions.

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