Our highly skilled and experienced AI-enabled Digital Workforce enables your organization to be more productive, with a better employee experience and improved customer satisfaction.
Our highly skilled and experienced AI-enabled Digital Workforce enables your organization to be more productive, with a better employee experience and improved customer satisfaction.
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White Paper
Banking on Automation
How banking and financial institutions are automating toward operational resilience
Forward-thinking banks know: operational strategy must go beyond cutting costs, maintaining compliance, and other basic efficiencies. Global crisis after global crisis highlights just how critical it is for operations to also be scalable, flexible, and adaptable — in a word, resilient.
This new report from WorkFusion and Chartis Research presents findings from interviews with Tier 1 and 2 banks and FIs on the key role of automation in their operational resilience, especially when it comes to CLM and FinCrime.
In this white paper, you will learn:
Why banks must shift from automating individual processes to automating an entire lifecycle
Why banks are aligning back-office operations with the customer journey
Case study: See a Tier 1 bank’s CLM process before and after automation