Digital Workforce for Banking and Financial Services

Whether it’s customer onboarding operations for global financial services, technology strategy for a regional bank, or innovating at a fintech startup, you always want to mitigate compliance risks while improving service

Banking automation

AI-enabled Digital Workers for your customer lifecycle operations

This digital team is ready to go live within hours — to review customer messages, remove false positives, verify UBO forms and more


Sanctions & Adverse Media Screening Analyst

Delivers 200% more coverage in adverse media monitoring, name and sanctions screening.


Customer Due Diligence Program Analyst

Brings due diligence expertise along with a 73% reduction in ownership verification time.


Customer Identity Program Analyst

Verifies the identities of your customers 10x faster, protecting the reputation of your organization.


Transaction Screening Analyst

Delivers a 90% reduction in transaction processing time, keeping your transactions risk-free.


Customer Service Coordinator

Creates a better, faster customer experience by reducing inquiries handling time by 75%.

Custom Digital workers for banking


Any role you need

Custom Digital Workers are fast, reliable and easily tailored to fit your business needs.

Digital workers help global banks minimize reputational risks

Stakes are high for global banks and financial services firms. Compliance and operations teams must balance ever-increasing scrutiny from regulators against customers’ expectations. Our Digital Workforce enables them to meet these needs with no compromises.

Regional banks scale for growth with no additional headcount

Successful regional banks prioritize business growth through innovation. Although some innovative AI tools require a significant investment in infrastructure and data collection, (traditionally available only to larger banks), WorkFusion’s Digital Workforce has become a must-have for regional bank leaders.

Digital workers for regional banks
Digital workers for regional banks
Digital workers for neo banks

Digital workers accelerate the speed of customer service for Neo banks

Neo banks, or challenger banks, leverage cutting-edge tech to provide immediate and immaculate customer service. However, this value proposition is compromised by industry regulations. This is where WorkFusion’s Digital Workers fill in the gaps.

Banks and financial services firms already benefiting from the Digital Workforce

deutsche bank new logo
TransUnion logo
Standard Bank logo
Carter Bank
bmo logo

Why WorkFusion is the optimal choice for banks

banking and financial services

AI / automation partner of choice for Banking, Insurance and Financial Services


Only vendor with AI-enabled Digital Workers which are fully trained to perform entire job functions

network learning

Via network learning, customers gain automation benefits among their entire peer group

Want to see what our Digital Workers can do for your bank?

Want to see what our Digital Workers can do for your bank?

Learn more about Intelligent Automation for banking

WorkFusion Digital Workers for banking
Digital Workers in Action for Banking and Financial Services

Read about real customer results and consider how the Digital Workforce can transform your organization.

Developing Your Capability: Intelligent Automation to Supercharge Your Team

Hear Andrew Szabo (Scotiabank) and James Stubbs (National Bank of Pakistan) discuss their banks’ automation journeys.

WorkFusion neo-banks white paper
For Neo-banks, Digitizing Compliance Key to Driving Profitability

This white paper explains why neo-banks must automate their compliance programs in order to thrive as they disrupt.