Beyond the Digital Façade
In this webinar, WorkFusion expert Kyle Hoback walks through how Intelligent Automation improves CX for banking and financial services.
Banks are rolling out new products and channels to satisfy customers’ needs for digital, instant experiences like most enterprises. Maybe, this means new mobile apps, more interactive and better-performing chatbots, or an easier-to-use web portal. Or probably all of the above. These things need to be done – and done well. But it’s only half the answer.
Watch the webinar to get comprehensive information on this challenging topic.