The workforce is in turmoil. Millions of jobs of all types remain unfilled, affecting supply chains, business continuity, and the ability to scale operations by traditional means. Organizations are looking for solutions, such as expanding the capacity of their knowledge-work teams with Digital Workers and augmenting service workers with physical robot automation.
To discuss this global crisis, WorkFusion is hosting a discussion including Craig Le Clair, VP and Principal Analyst at Forrester, WorkFusion CMO Mariann McDonagh, and our Director of Intelligent Automation Kyle Hoback. They’ll explore how leading companies are using automation to address the ongoing labor shortage, recruit and retain workers, free up staff for more strategic work, and improve both employee and customer experience.
The Great Resignation is real, and adversely affecting banking, financial services, and insurance (BFSI) organizations. According to a recent survey of 200 BFSI executives, 87% of respondents report it is now harder to retain employees — and 89% say it is now harder to recruit employees — compared to 12 months ago. As a result, BFSI firms struggle to keep up with the sheer volume of work and provide a high-quality customer experience.
To discuss these developments, WorkFusion will host Mike Leone, Senior Analyst for Data Platforms, Analytics, and AI at ESG Research, along with our CMO, Mariann McDonagh, and Director of Intelligent Automation, Kyle Hoback. Join them as they unpack the findings from this new research into the impact of the Great Resignation, and how BFSI organizations can close the staffing gap.