The workforce is in turmoil. Millions of jobs of all types remain unfilled, affecting supply chains, business continuity, and the ability to scale operations by traditional means. Organizations are looking for solutions, such as expanding the capacity of their knowledge-work teams with Digital Workers and augmenting service workers with physical robot automation.
To discuss this global crisis, WorkFusion hosted a discussion including Craig Le Clair, VP and Principal Analyst at Forrester, WorkFusion CMO Mariann McDonagh, and our Director of Intelligent Automation Kyle Hoback.
They explored how leading companies are using automation to address the ongoing labor shortage, recruit and retain workers, free up staff for more strategic work, and improve both employee and customer experience.