Customer Experience | WorkFusion

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How People Plus GenAI Make A Great Combination

"Unlike an RPA bot, GenAI knows how to not get stuck if everything does not go as planned."

March 11, 2024
5 min read

Automation Academy Rolls Out LLMs for Better User Experience

We're implementing a large language model (LLM) search engine to boost Automation Academy.

November 2, 2023
3 min read

How Evelyn, a 100% Digital Worker, Automates Sanctions and Adverse Media Monitoring

Read how Evelyn, a digital sanctions and adverse media screening analyst, can resolve a significant amount of compliance burden and free real-world teams.

May 5, 2022
3 min read

What You See Is Only Half of What You Get With Digital Banking

Are you giving customers a real digital experience, or a digital façade disguising slow, costly, error-prone processes? Read how machine learning helps.

March 14, 2022
5 min read

Top Use Cases for Automation in the Insurance Industry

Learn what use cases have the highest automation potential in such areas of insurance as underwriting, claims processing and more.

October 28, 2021
11 min read

How Does Automation Academy Empower Enterprises?

Read how Automation Academy by WorkFusion provides automation training to its customers and partners, ensuring the success of their digital transformation.

June 14, 2021
8 min read

Intelligent Automation Solves Customer Onboarding Challenges

Customer onboarding times are increasing despite the banks’ best efforts. A solution to these problems lies in intelligent customer onboarding automation.

January 10, 2020
5 min read

Santa Expecting Most Efficient Holiday, Thanks to Intelligent Automation

Valued WorkFusion customer Santa Claus tells us he expects Christmas 2019 to be his most efficient ever, thanks to Intelligent Automation.

December 17, 2019
4 min read

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