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Digital Workers

What are Digital Workers?

Our highly skilled and experienced AI-enabled Digital Workforce enables your organization to be more productive, with a better employee experience and improved customer satisfaction.

Meet the Digital Workforce

Evelyn Sanctions and Adverse Media Screening Analyst

Kendrick Customer Identity Program Analyst

Darryl Customer Due Diligence Program Analyst

Tara Transaction Screening Analyst

Ilana Insurance Underwriter

Casey Customer Service Coordinator

Custom Any role you need

See all Digital Workers

Platform

Offerings

WorkFusion Enterprise Manage your Digital Workforce and enable your team to collaborate with digital peers through one Intelligent Automation platform.

WorkFusion Network Access industry benchmarks, innovations and automation know-how in one centralized learning nexus continually enriched by the WorkFusion community.

Capabilities

Intelligent Document Processing Automate large volumes and varieties of documents with industry-leading intelligent document processing (IDP) solutions.

Deployment Options Choose the right Digital Workforce model and marshal the power of Intelligent Automation for your business.

Watch on demand

Customers

Success Stories

LPL Financial generates $1M+ in manual effort cost savings

Scotiabank achieves 95% reduction in false positives

Carter Bank & Trust saves $3M annually through AML automation

Meet Your Digital Workforce for Insurance

Increase bottom line, bring down operational costs, and improve customer experience with our Digital Workers

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AI-enabled Digital Workers for insurance operations

To review underwriting documents, respond to customer emails, help with claims processing and more

Ilana

Insurance Underwriter

Improves your profitability while reducing manual work for underwriters’ team by 70%.

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Casey

Customer Service Coordinator

Creates a better, faster customer experience by reducing inquiry handling time by 75%.

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Custom

Any role you need

Custom Digital Workers are fast, reliable and easily tailored to fit your business needs.

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Team up with Digital Workers to achieve extraordinary results

50%

Decrease in
operational expenses

to compete with insurtech players and continuously innovate

45%

Reduction in
handling time

to achieve shorter claims and policy management cycles

85%

Data accuracy
enhancement

to significantly improve regulatory compliance and risk management

Digital Workforce for commercial insurers

Commercial insurers use Digital Workers to eliminate manual review

Ilana frees up cycles, allowing underwriters to underwrite instead of entry and process-oriented tasks. Rather than using a definitive set of rules, Ilana offers a more comprehensive, integrative strategy with the end goal to eliminate manual review.

Life, annuity and health insurance carriers significantly reduce response time and increase accuracy with Digital Workforce

Improve data quality by removing manual work and inconsistencies. Enhance customer experience by reducing response time and increasing accuracy. WorkFusion’s Digital Workers can help with life and annuity claims, policy servicing, submission intake and more.