Case studies | WorkFusion

58% straight-through processing achieved

WorkFusion SPA provides reusable components that any company's Accounts Payable teams can quickly configure, without IT support, to automate their unique invoice handling process.

Accounts Payable: Extracting, Structuring and Entering Invoice Data into SAP

CROSS-INDUSTRY

89% reduction in manual effort

Using SPA, this customer's operations team configured a workflow that ingests and digitizes emails, then executes requests or routes them to the right person.

Automating Complex Email Intake and Data Ingestion for Task Routing

Cross-Industry

99% accuracy rate achieved

This health care administrator used SPA to automate 85 percent of this workflow, which improves the customer experience, saves time and money, prevents misdirection and reduces human error.

Improving the Healthcare Appeals Experience Through RPA

HEALTHCARE

55% increase in employee productivity

This operations team used SPA to fully automate a process, using RPA and Cognitive Automation to accept, classify and extract data, plus update systems with greater efficiency.

Automation of Trade Documentation is a Big Win for Finance Operations

Cross-Industry

70% increase in employee productivity

By using SPA to automate a segment of its KYC process, a large full-service bank cut its customers’ account opening time from an average of 48 hours to about 3 hours.

Account Opening Automation Improves Data & Productivity for KYC

BANKING & FINANCIAL SERVICES