Resources—Customer Stories—Standard Bank + WorkFusion
Standard Bank + WorkFusion: Digitizing Africa’s largest bank with Everyday AI and smarter RPA
In this 4-minute video, you’ll learn how Standard Bank South Africa used WorkFusion’s AI–powered RPA to reduce customer onboarding time from 20 days to 5 minutes.
The video, filmed on location in Johannesburg and in New York City, features Standard Bank operations and IT leaders explaining the key capabilities a global financial institution needs to deliver and scale enterprise-wide automation:
People and bots working together
You’ll hear Head of Business Performance Improvement Ian Weir, Head of RPA John Gaydon, and RPA Architect Nick Claassen speak candidly about common banking operations challenges, how the African continent’s largest bank is leveraging WorkFusion to solve them, and why Standard Bank chose WorkFusion’s software over every other RPA product on the market.
Questions about their selection process, deployment, or ROI? Feel free to contact us.
Learn more about how WorkFusion’s combination of simpler RPA and Everyday AI makes us the right choice for data-first companies in banking and financial services.
By automating the high-volume, repetitive work of data extraction with SPA, this bank’s valuable analysts were able to shift their focus to validating automated outcomes and to reviewing complex loans.
AI is now recognized as a mainstream tech trend. Forrester predicts over 40% of organizations worldwide soon will leverage solutions that combine AI with RPA. In this report, Forrester analysts share additional predictions and cautions to consider.