Document Intelligence

Automate processing large volumes and varieties of documents with our pre-built, industry-specific, continuously learning IDP solutions — and enjoy unmatched accuracy and automation rates
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intelligent document intelligence in workfusion
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Smart solutions for your document processing challenges

WorkFusion seamlessly augments your workforce with continuously learning AI bots

Document Intelligence (IDP) in WorkFusion
IDP in WorkFusion


Every day, companies like yours must handle massive volumes of documents, from emails to identity documents forms to legal files, arriving in paper and electronic formats.

Employees must digitize these documents, plus extract, classify, and validate relevant data. After that, they must update the information across core internal systems. All these tasks are highly manual, error-prone, and of relatively low value to the company.

Rules-based RPA tools can’t automate processes with unstructured data, and most IDP platforms specialize in only a few document types. As a result, you end up with multiple tools to integrate and maintain.


With WorkFusion’s industry-leading Document Intelligence, you can automate document processing, boost the accuracy and speed of operations, and save millions.

  • Out-of-the-box AI bots are pre-trained on industry-specific documents and can start processing documents on Day 1, with no code and data scientists.
  • Continuous Learning AI provides constant improvement of bots through Cloud Learning and model re-training by business users via human-in-the-loop.
  • A/B testing and analytics allow users to compare different bot versions and upgrade them over time.
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Document automation, the intelligent way

Pre-trained machine learning models

Start extracting data from documents right away with pre-trained ML models and quickly adjust them in real-time with just a few documents.

With no need for data scientists!

Wide range of documents

Digitize, classify and automate other operations with documents of any type and complexity: from Passports and ID cards to Invoices and ACORD forms.

40+ languages and language variations are supported.

Advanced document understanding

Advanced OCR technology and special ML models allow you to recognize handwriting, signatures, checkmarks, logos, stamps, barcodes and other elements,  even in low-quality documents.

Multiple data formats support

Automate processes with multiple data input formats: PDF files, various images, Word and Excel files, HTML and XML pages and more.

Real-time, continuous learning

The accuracy and automation rate of your solution increase with every exception your employees process.

Patented AutoML technology automatically retrains the models on new data.

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Breakout results at breakneck speed

Our intelligent document processing solutions are designed to automate specific business functions fast, with proven results


Decrease in handling time

for Identity Verification when onboarding new customers, enabling a superior customer experience


Manual work reduction

for Name Screening Alert Review process, allowing employees to focus on more valuable tasks


Reduction in false positives

for Adverse Media Monitoring for AML, creating higher data accuracy and process efficiency

WorkFusion recognized as Leader in IDP

Top analyst firms, including Gartner and Everest Group, agree:
When it comes to Intelligent Automation and IDP, WorkFusion is leading the way

The world’s leading companies, our leading customers

The world's top companies in various industries rely on WorkFusion for document processing automation

  • hpe new logo
  • humana new logo
  • deutsche bank new logo
  • bmo new logo
  • standard bank new logo
  • scotiabank new logo
  • axis bank new logo
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Polaris Transport Group

A leader in transport and logistics in North America uses our IDP solutions to automate 80% of processing for their customs documents, reducing turnaround time and error rates to levels beyond expectations.

  • 80%
    Paperwork processing automated
  • 90%
    Reduction in shipment errors
Standard Bank

Standard Bank leverages WorkFusion's Document Intelligence to automate document processing for customer onboarding, decreasing its account opening time from 23 days to 5 minutes.

  • 1M
    Transactions automated monthly
  • 60%
    Cut in customer verification time
Axis Bank

The third-largest private sector bank in India automates document processing in Account Opening and KYC operations, dramatically reducing onboarding times and improving customer satisfaction.

  • 170K
    Checks processed daily
  • 70%
    Reduction in errors