Our highly skilled and experienced AI-enabled Digital Workforce enables your organization to be more productive, with a better employee experience and improved customer satisfaction.
Our highly skilled and experienced AI-enabled Digital Workforce enables your organization to be more productive, with a better employee experience and improved customer satisfaction.
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Analyst Report
Help Employees Embrace Automation in Financial Services
Download this complimentary Gartner® Report to see concrete resources, recommendations, and step-by-step models for addressing employee concerns.
While automation has become standard at financial institutions, employees may understandably feel nervous, threatened, and resistant to this ongoing change at their companies and in the industry at-large. And without employee assistance and buy-in, efforts to scale automation are hampered.
That’s why Gartner analysts recently created a robust how-to guide, “Help Employees Embrace Automation in Financial Services,” full of research-backed recommendations for CIOs to help mitigate employees’ fear in clear, honest ways.
In this evidence-based report, you’ll learn:
Common employee reactions to automation and how to address them
How to identify and attend to emotional triggers using a 5-step model
Effective communication and language strategies with scripted examples
How to collaborate with HR to develop a roadmap of new roles and training for affected employees
More on how to help employees embrace automation, and how automation can enhance employee experience (EX):
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